Tour Information

 

Zoo - Zoom's Sanctuary is a private facility.  Due to staffing and safety concerns, we are not open to the public on a drop-in basis at any time for any reason. We do conduct pre-scheduled tours as a fund-raising activity.

Admission for all tours is $10 per person, all ages, payable at time of booking a reservation for the tour. All donations collected from tours are used for the care and feeding of animals. This is a donation and there are no refunds of donations if you cancel or are a no-show.

Tour Days/Times/Details:

§        One-hour tours are held on Weekdays, from 1:00 p.m. to 2:00 p.m., weather permitting. (Other times may be considered)

§        If we need to cancel a tour because of an animal emergency or due to weather, we will re-book your tour. Please call 337-845-5124 or email to register to participate in a tour.  

§        The minimum tour-group size is ten people, contributing a total minimum donation of $100. Smaller size groups can go on tours, but the total donation required will still be $100. Maximum tour-group size is 20 people (with a $10 donation per person).   

 

 

Frequently Asked Questions

 

Question:   Is there a place to relax and/or picnic during or after our tour?

Answer:     We are sorry to say no. We can only conduct guided tours and must be with visitors at all times, for both your safety and the safety of the animals. Please remember this is not a park, this is a private facility. Visitors cannot stay and picnic or wander around. Many of the animals roam free on the property. The USDA (U.S. Department of Agriculture) prohibits us from allowing any food or drinks on the property. Their regulation stipulates: “No food or beverages allowed. In addition, smoking, carrying toys, and use of pacifiers, spill-proof cups (sippy cups), baby bottles, shall not be permitted.”

Question:   We don’t want an official tour. We just want to come walk around on our own to see the animals, take pictures, etc. Is that OK?

Answer:     Unfortunately no. For the reasons stated in the answer above, the Sanctuary is not open to the general public for recreational purposes.

Question:   If I surrender my pet to Zoo - Zoom’s Sanctuary, may I come and visit it?

Answer:     Due to the sheer number of abandoned and or owner surrendered animals living at the Sanctuary, we cannot accommodate visits by former owners. We have no employees on site to handle non-tour visitors. Visitation privileges are not an option if you want Zoo - Zoom to assume the responsibility for the lifetime care and feeding of your animal. You can arrange to take a scheduled Tour, and at that time see how your surrendered pet is doing. Please understand our position; we are not talking about just your pet, we have over 160 animals  living here.

Question:   I found an injured animal and dropped it off at the Sanctuary. How can I help?

Answer:     The Sanctuary operates strictly on donations. It costs us a minimum of $35,000 per year to operate. This figure does not include any staff salaries or wages, or funds set aside for additional intake of new animals, nor for the building of new enclosures. Every time a new injured animal comes in we need to assess its physical injuries, and decide if it requires a visit to our veterinarian. This takes funds away from our normal, non-emergency operating budget. We would appreciate your helping out the animal you brought by sponsoring it. Please ask about our Sponsorship program.

Question:   I only dropped off a baby bird/raccoon/rabbit/sugar glider, etc. It will quickly grow up and be released or adopted. Taking care of that baby for a few months doesn’t cost the Sanctuary very much money, does it?

Answer:     Yes, surprisingly it does. Specialized formula for each type of baby animal is expensive. Individually, one baby doesn’t make a difference but during the spring and summer, we get asked to take care of lots of baby birds, gliders, coons, rabbits, and other small animals. Each baby requires hourly feedings, day and night, for four to eight weeks. So in addition to the high cost of baby animal food, there is also a very substantial cost in human time.

Question:   I’m turning over my expensive exotic bird or other exotic animal to the Sanctuary. It’s worth quite a bit. Won’t this become an asset for the Sanctuary?

Answer:     No. At this time, we are caring for, feeding, and providing habitats for over 50 exotic animals that have been surrendered by their owners. This is very expensive and time consuming. We do not sell any of the animals who come to live at the Sanctuary, so the monetary value of your exotic animal is irrelevant to us. This is a lifetime commitment for us.